We are at 4701 Doyle Street, Building F, between 45th Street and 53rd Street in Emeryville.
There is absolutely no parking in the 4701 Doyle Street lot as every space is reserved. Our client parking is in Spur Alley which is accessed on 45th Street between Doyle and Hollis.
Drive down the alley and HOH is the second building on your right. If one of our parking spaces (clearly marked Head Over Heels) is not available our property manager graciously allows our clients to park across from the parking spaces as long as you park close enough to the curb so that those in legitimate parking spaces are able to get out.
*DO NOT PARK IN THE OTHER TENANTS SPACES as you might get towed.
Street parking can also be found on 45th Street, 47th Street, San Pablo Avenue, and Hollis Street. A short walk is an excellent warm up before class begins.
Visit our Location & Directions page for more information.
Before registering for any programs online, you must establish an online account and create a Login Name and Password. First go to: Account Login.
Then this is how you create an online account:
1. Click on the “Create Account” button.
2. Fill out the form for New Account Request completely, including all required fields and click submit. Please submit your request only once.
*Please Note: If you are registering a child for a program, please use your own information when filling out the online registration account request form, NOT the information of the child you wish to register for an activity. Once you have an online registration account, you will have the opportunity to add family members.
3. You will automatically receive an email after submitting your request for an account.
Yes, we offer a number of special programs. We are also open to working out a special day for your organization or corporation to come and play with us! For more information, please contact the front office at (510) 655-1265.
Each family should establish only one account. Create the account in the name of a head of household and then add all family member names to the account after it is established (see next question).
You may add family members in the three following locations:
- You may add a family member under “My Account”, this is done by clicking the link “Change information about family members”.
- You may also add family members during the enrollment process. This is done by clicking on the link “Add family member” which is located beside the participant box.
- You may add a family member after you initial account request by clicking on “Save and add family member.”
Log into your account then click on the “Forgot your Password.” This will send an email containing a temporary password. Use this password to log in to your account. Once you have logged in, you will be prompted to create a new password. If, after you reset your password you continue to have difficulty, please contact our office at (510) 655-1265 during normal business hours and a member of our staff will assist you.
*Please DO NOT create another customer account.
Yes, transaction history can be viewed from the date on which an online account is established. The “My Account” feature allows you to view a detailed list of your past transactions. Just login, click the “My Account” button, and select the program(s) to view the transaction history.
The “My Account” feature allows you to view a weekly schedule of your family’s upcoming scheduled programs. Just login, click on the “My Account” button, and then click on “Family Members’ Schedule.” Select the family member whose schedule you would like to view and click “Search”. A weekly schedule will display all of the programs your family members are and have been enrolled in and allow you to click on individual programs for more information.
The convenience fee is a small fee typical of any internet sale. The fee is a percentage of the total receipt amount. This fee is non-refundable as it is a fee charged by our software provider.
We have a strict no refund policy. Once the month has begun, all tuition is non-refundable and non-transferable. If you have a scheduling conflict, you can transfer into another day, time, or program.
Visit our Policies page for more information.
Due to limited space in classes Head Over Heels does not offer make-up classes.
Yes. A 20% discount will be given to the less expensive class.
Yes. Trial classes are scheduled in our under enrolled classes. You must call us at (510) 655-1265 to schedule a trial class.
Only one trial per person can be taken at Head Over Heels.
We welcome you and your child(ren) to visit our gym and see our students in action.
- Browse our class schedule to find a convenient time.
- Visit us! Many children feel more comfortable after they view a class.
- We require an account created in our online system.
Once your account has been established, registration for programs is easy:
1. Click the “Programs” button on the Registration Home Page
2. Select the program that you would like to enroll in.
3. Click the “Add to My Cart” button if you wish to register for the program.
4. Next, login to your online account by entering your login information and password. Proceed to checkout by clicking the “Continue” button. From this screen you may remove programs from your cart or view more programs and add them to your cart.
*Important: If more than one family member will be attending the program, change the quantity registering for the program and then click on the “Update Cart” button.
5. Confirm your program name, date and time, enrollee and price.
6. Click “Proceed To Shopping Card” to proceed with payment. You will need to read, agree, and initial a waiver to our policies and then click “Check Out.” Enter your credit card information on the Payment Information Page. Click “Pay”. This system accepts Visa, Mastercard, American Express, and Discover.
7. Once your payment has been approved, your receipt will display.
Your name will be placed on a waiting list to be contacted in the event that a space in that class opens up or additional classes are added. If you do not want to be placed on the waiting list, click the “Remove” button that appears on the screen. If a space opens for the class, you will be contacted via email. You will have until 7:00 P.M. the following day to call and register. Voicemail and emails are not accepted responses. Your space will be given to the next customer on the wait list, and you will be removed from the wait list after your deadline has passed.
Clients can discontinue their enrollment by filling out a Withdrawal Form either online or in the front office by the 15th of the current month in order to not be charged for the following month. Drop requests can never be taken over the phone or through email.
In this instance you would have to gauge the importance of being able to continue in the same class, with the same coach, upon your return. Whenever a class is dropped the space in the class becomes available for other clients. If you plan on missing one or more classes and decide to drop the class you risk not having the class available to you upon your return.
No. All enrollment in HOH classes are on a calendar month basis. You can submit a “Drop Request Form” or submit a Drop Form through our website. This would stop the auto pay for the next month from happening on the first of the following month as long as the form is submitted by the 15th.
There is no set answer to this question. Enrollment is constantly changing as our client’s schedules change.
The Spring Show Fundraiser is Head Over Heels largest fundraiser for our scholarship program. Families are invited to join the day’s activities, which include performances by our students, a carnival in the parking lot, and more. All proceeds from the event fund our scholarship and financial aid programs. Last year we were able to award 34 weeks of summer camp to local underserved youth as well as support 10 of our competitive team families with costs.
May 31, 2020.
Yes, this year we are having an Olympic theme to go with the 2020 Olympics. Don’t forget to order your custom HOH leotard.
The 40th Annual Spring Show Fundraiser is on Sunday, May 31, 2020. Our doors open at 10:00am and close at 4:00pm. During this time the carnival, open gym, tumble-a-thon, concessions, raffle, and silent auction will be up and running. The student performances are from 11:00-3:00, with an intermission from 12:30-1:30.
Everyone! We encourage all of our families to come to the event along with their friends and neighbors. Families do not need to be currently enrolled to come to the show.
While we do not require participants of the show to be currently enrolled, the recreational level classes have learned routines in class that they will be performing. Not enrolled students can jump in and do what they can.
We cannot give the exact time your child will perform, however, the tentative order of acts can provide an estimate:
Act 1 (11:00-12:30)
- Gym Tots
- Gym Tumblers
- Gym Kids
- Gym Stars
- Boys, Girls, and Power Tumbling Development
- Girls 1: Monday through Thursday classes
- Xcel Team
- Power Tumbling Team
- Boys Team
- Girls Team
Act 2 (1:30-3:00)
- Gender Expansive 1 -2 & Rec Tumbling & Ninja Stars
- Boys 1 – 4
- Girls 1: Friday through Sunday classes
- Girls Level 2
- Girls Lever 3 and 4
- Xcel Team
- Power Tumbling team
- Boys Team
- Girls Team
Parking will be available in Spur Alley (all spots in Spur Alley will be available to our clients ONLY for the day of June 2) and surrounding streets (45th, 47th, 53rd, Hollis, and Doyle Streets).
Cash and check are preferred, however, debit/credit can be used if necessary. There is a $1.00 surcharge for credit card use.
You can only bring 2 cans for a $1.00 discount per person. People are encouraged to donate more if possible however the admission price will only be discounted the one time.
Activity tickets can be purchased on the day of the event at the ticket booth. The carnival activities will take tickets. Open gym will take cash/check only. Students of all ages will be able to participate in most activities (some activities have age restrictions).
We hope that all coaches will be at the event. The entire weekend is run on volunteer time only to ensure the most funds possible are raised for our scholarship program.